Summary: A freelance volunteer project which helped improve the Waltham Public Library's website. The project began in June and lasted until late August 2021. We were a five-person team including our team leader and POC.
Methods: Create personas and study plan, conduct interviews and card sort exercises, present findings
Tools: Adobe Illustrator, Excel, Figma, Google Slides, Mural, Zoom
My role: I conducted two exploratory interviews and three card sort activities. I also designed the card sort and graphics
Our team had great opportunities to develop new techniques and acquire new knowledge, as well as improving our teamwork and other soft skills. We are very grateful to the Waltham Public Library for letting us endeavor this project together, and especially to our internal stakeholder Todd S., who very kindly wrote us a short recommendation letter, placed below.